Shipping Policy
Beamster Shipping Policy
Effective Date: May 29, 2024
Thank you for shopping with Beamster! We strive to deliver your purchases in a timely and efficient manner. Please review our shipping policy for detailed information on how we handle shipping and delivery.
1. Shipping Destinations
We ship our products worldwide. However, certain restrictions may apply depending on your location. Please check our website or contact us at beamsternet@gmail.com for more information on shipping availability to your area.
2. Processing Time
- Order Processing: Orders are typically processed within 2-5 business days after payment is received. Processing times may vary during peak seasons or due to high order volumes.
- Custom Orders: Custom neon signs and lamps may require additional processing time. We will provide an estimated delivery date at the time of order confirmation.
3. Shipping Methods and Delivery Times
We offer various shipping options to meet your needs. Delivery times and costs vary based on the shipping method selected and the destination of your order.
- Standard Shipping: Delivery within 7-10 business days.
- Expedited Shipping: Delivery within 3-5 business days.
- Express Shipping: Delivery within 1-3 business days.
Please note that delivery times are estimates and may vary due to external factors such as carrier delays, customs processing, and other unforeseen circumstances.
4. Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of your order. The total shipping cost will be displayed at checkout before you complete your purchase.
5. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status and location of your shipment.
6. International Shipping
- Customs and Duties: International shipments may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient. Beamster is not responsible for any additional charges that may apply.
- Shipping Times: International delivery times vary based on destination and customs processing. Please allow extra time for international deliveries.
7. Lost or Damaged Packages
- Lost Packages: If your package is lost during transit, please contact us at beamsternet@gmail.com. We will work with the carrier to locate your package or arrange for a replacement.
- Damaged Packages: If your order arrives damaged, please contact us within 7 days of delivery at beamsternet@gmail.com with photos of the damage. We will assist you in resolving the issue, including arranging for a replacement or refund as necessary.
8. Changes to Shipping Policy
Beamster reserves the right to update or modify this shipping policy at any time. Any changes will be effective immediately upon posting on our website. Please review this policy periodically to stay informed of any updates.
9. Contact Us
If you have any questions or concerns about our shipping policy, please contact us at:
Email: beamsternet@gmail.com
Address: Beamster, Rishon LeTsiyon, 7245644, Rishon LeTsiyon, Israel
Thank you for choosing Beamster! We appreciate your business and are committed to providing you with exceptional service.